Based on those criteria, the four HIPAA compliant text messaging apps we chose are: TigerText, Zinc, QliqSoft, and Spok Mobile. In our review, we evaluated cost, ease-of-use, customer service, and additional features offered by each service. The lack of control over this information poses a threat to your company’s security. While this is fine for everyday text messages, it is unacceptable for messages containing PHI. In fact, your message may be saved on servers until the carrier decides to purge it.Īdditionally, text messages often reside on your device and device backups indefinitely. Other entities have the power to intercept your text at many points along the way. The long and short of it is, your text takes a complicated journey from one phone to another.
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